Kai Medical Laboratory or its affiliates and subsidiaries, including Kai Medical Laboratory, LLC (“Kai Care”) that link to or incorporate these Terms and Conditions (the “Online Services”) is not only concerned about the health of you and your loved ones but as well as protecting and respecting your (“Your” or “You”) privacy and personal information, meaning any information about you which is personally identifiable (“Personal Information”), that we may collect from or which you may submit to or through www.kaitests.com.
This privacy statement (the “Privacy Statement”), together with our Terms of Service, describes how we may use your Personal Information and how that information may be used or disclosed by us.
Please read the following carefully to understand our views and practices regarding your Personal Information and how we will treat it.
This Privacy Statement applies only to Personal Information collected on the website. It does not apply to Personal Information collected on any third-party site that may link to or be accessible to the Website over which we have no influence or control. The use of other sites, or the submission of Personal Information to other third-party sites is at your own risk and is subject to their privacy statements and policies.
Generally, you can visit the Website without revealing who you are and without disclosing any of your Personal Information. However, there may be times when we require Personal Information about you or when you wish to disclose such Personal Information to us. Such Personal Information is obtained when submitted by you and is subject to the provisions set out in this Privacy Statement.
Information that you provide by filling in forms on the Website, such as your personal details (e.g., Your name, date of birth, etc.) or contact details (e.g., telephone number, email address, postal address, etc.).
We may also ask you for Personal Information (such as when you report a problem with the Website).
If you contact us, in writing, by email or other electronic means, we may keep a record of that correspondence.
Details of your visits to the Website and information as you navigate through the Website together with details of the resources that you access. This information includes but is not limited to usage details, IP addresses, location data and other communication data which will be used in accordance with this Privacy Statement.
Where required by law we may ask for your explicit consent to collect information considered to be sensitive Personal Information (such as information about your ethnicity or health information). You may withdraw your consent at any time by contacting us at the details below.
We do not ask you to provide personal health care information to us through our general website. We obtain personally identifying information about you only if you voluntarily choose to provide such information via correspondence with Kai Care. Feedback forms used in Kai Medical Laboratory correspondence specifically request that you not include personal information such as usernames, passwords, social security numbers, and private health information. Correspondence conducted via Kai Medical Laboratory feedback forms is stored on a third-party server and then downloaded by Kai Medical Laboratory personnel.
Various Kai Medical Laboratory webpages and programs give users the option to make electronic payment for services. Information from these bill payment links is not tracked or recorded but may be transmitted to independent third parties for payment processing.
We may be required by law to collect certain Personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations.
Kai Medical Laboratory will also collect the following categories of Personal Information from third parties, such as digital ad agencies, lists from acquired companies, events, and conferences, and purchased lists.
Name, address, email address, company name, title, preferences
We may enhance or merge your Personal Information with data obtained from third parties for the same purposes for which we use your Personal Information that you personally volunteer.
We may use your Personal Information for the following purposes, which are in our legitimate interests:
We may analyze your Personal Information to better understand your needs and how we can improve our websites, products, and services. For instance, we may use your information to verify that content from the Website is presented in the most effective manner for you and for your device, or to allow you to participate in the registration-only features of the Website, when you choose to do so.
We may use your Personal Information to communicate to you about new services and products that may be of interest to you. When you register online for one of our services, you may be given the option of receiving periodic informational/promotional mail or email from Kai Care. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile or by following the instructions provided in the email at any time. Kai Medical Laboratory may utilize email marketing software as a third-party service to manage certain email communications.
We may use your Personal Information to provide you with the services and products you request, to assist with your questions about our services, billing, or payment methods, and to process or collect payments made in connection with our services to You.
We may use your Personal Information to respond to subsequent requests you may make of us.
We may use any of the categories of your Personal Information to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims, or violations of law or the contract.
If you do not want us to use your Personal Information in this way, please contact us at the details below.
We may share your Personal Information with business associates, agents, contractors, or partners of Kai Medical Laboratory as defined in 45 CFR 164.502, 504, and 532 in connection with services that these individuals or entities perform for, or with Kai Care. These agents, contractors or partners are restricted from using this information in any way other than to provide services for Kai Care, or services for the collaboration in which they and Kai Medical Laboratory are engaged. We may, for example, provide your information to agents, contractors, or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested. We will not give, sell, rent, loan or otherwise disclose any Personal Information to any third party, unless permitted or otherwise authorized to do so.
Kai Medical Laboratory reserves the right to share Personal Information in response to duly authorized information requests of any law enforcement agency, court, regulator, government authority, or other third party, where We believe such disclosure is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.
We may also provide Personal Information to a third party in connection with the sale, assignment, or other transfer of the business of this Website to which the information relates, in which case we will require any such third party to agree to treat Personal Information in accordance with our Terms of Use.
We also may share aggregate, non-personal information about Website usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.
We reserve the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of this Website. We also reserve the right to take any action to prevent the unauthorized use of our intellectual property rights.
We may cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone for the prevention or detection of crime or the apprehension or prosecution of offenders. There may be other circumstances in which we may be required by law to disclose information about you or your use of this Website. You waive and hold us harmless from any claims resulting from such disclosures and from any actions taken because of investigations by either us or law enforcement authorities.
We may investigate any complaints or reported breaches of this Privacy Statement and take any action that we deem appropriate (which may include, without limitation, removing any of your information, issuing warnings, suspending, restricting, or terminating your access to this Website). We also reserve the right at our discretion to suspend, restrict, or terminate your access to this Website at any time without notice if we have reasonable grounds to believe that you have breached this Privacy Statement or our Terms of Use.
Kai Medical Laboratory tracks visitors to our website by collecting data elements called cookies. Cookies collected from the Kai Medical Laboratory website are used to (1) enable certain functions and tools on this website, (2) assist in the navigation of the website, (3) track resources and data used on this site, (4) promote Kai Care’s products and services, and (5) remember computer settings. Kai Medical Laboratory also collects other forms of non-personal information, such as browsers used to access our website, search terms used to find the website, and traffic referrals and links to our website. Cookies are not permanently maintained within our tracking system. You may prevent your computer from accepting cookies by modifying the properties on your web browser; however, stopping your computer from accepting cookies may limit your web browser's functionality on the Kai Medical Laboratory website.
Kai Medical Laboratory also uses the services of Google Analytics software to analyze traffic to the various Kai Medical Laboratory webpages. Data collected regarding site usage is compiled in aggregate to improve the performance of the site. If you do not wish your information to be included in this aggregated data through Google Analytics, you can download and install Google’s “Google Analytics Opt-out Browser Add-on”.
If you wish to prevent the use of cookies or for your information to be included in aggregated data through Google Analytics, you must modify the properties on your web browser for both as described above. Kai Medical Laboratory also uses the services of Google Ads and Facebook to improve performance of the site. If you do not wish your information to be included in this aggregated data, please contact us to opt-out.
We may update this Privacy Statement from time to time. When we do update it, for your convenience, we will make the updated Privacy Statement available on this page. Changes and additions to the Privacy Statement are effective from the date on which they are posted. Please review the Privacy Statement from time to time to check whether we have made any changes to the way in which we use your Personal Information.
You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18.
Your Rights over Your Personal Information
Access Your Personal Information.
Rectify the information we hold about you.
Erase your Personal Information.
Restrict our use of your Personal Information.
Object to our use of your Personal Information.
Receive your Personal Information in a usable electronic format and transmit it to a third party (right to data portability).
Lodge a complaint with your local data protection authority if one exists in your country.
We encourage you to contact us to update or correct your Personal Information if it changes or if the Personal Information, we hold about you is inaccurate. Please note that we will likely require additional information from you in order to honor your requests.
Please note that should you request that your Personal Information be deleted, you may continue to receive materials for a short period while we are updating our lists. Your records will then be permanently deleted from our systems.
Kai Medical Laboratory is based in the US and is the controller responsible for Personal Information that it collects and processes.
If you have any questions or concerns regarding the way in which your personal information is used, please contact us via email at accountsupport@kaimedicallaboratory.com.
This Privacy Statement was last updated on _5/13/2021_______.
Please remember that email, including this Web form, is not a secure method of communication. Do not send personal information, including usernames and passwords, social security or personal health information to us through this form.
Kai Medical Laboratory Main Number: 469-447-8956
Billing Main Number : 469-447-8954
Kai Medical Laboratory Fax: 469-718-7720
Billing Fax: 469-718-7776
Email: accountsupport@kaimedicallaboratory.com
